Terms and Conditions1. Application for Finance
If finance is applied for online and accepted a deposit will be
required. When the deposit is taken, no refund will be issued after 24
hours of receipt.
2. Contract of Purchase (for Bike)
Once a customer enters into a contract to purchase a vehicle a deposit
will be taken. The vehicle will be removed from sale, and after seven
days no refunds will be available should the customer not complete the
Terms and Conditions
For Clothing, Helmets and Accessories
1. The contract between us
We must receive payment of the whole of the price for the goods that you
order before your order can be accepted. Once payment has been received
by THE MOTOBIKESHOP we will confirm that your order has been accepted
by sending an email to you at the email address you provide in your
order form. Our acceptance of your order brings into existence a legally
binding contract between us.
2. Our right to refuse your order
2.1 We reserve the right to refuse to accept your order for any reason
including, without limitation and whether or not payment has been
received by us, if:
2.1.1 We have insufficient stock to deliver the goods you have ordered;
2.1.2 We do not deliver to your area; or
2.1.3 One or more of the goods you ordered was listed at an incorrect
price due to a typographical error or an error in the pricing
information received by us from our suppliers.
2.2 If we do refuse your order we will notify you by e-mail and will
re-credit to your account any sum deducted by us from your credit card
as soon as possible but in any event within 30 days of your order. We
will not be obliged to offer any additional compensation for
3.1 The prices payable for goods that you order are as set out in our website.
3.2 You may be required to pay extra for delivery and it might not be
possible for us to deliver to some locations. Our delivery charges are
set out in our website.
3.3 All orders are processed in GBP at the prices displayed at time of order.
4. Right for you to cancel your contract
4.1 You may cancel your contract with us for the goods you order at any
time up to the end of the seventh working day from the date you ordered
the goods. You do not need to give us any reason for cancelling your
contract nor will you have to pay any penalty.
4.2 To cancel your contract you must notify us in writing to The Motorbike Shop,149-151Lynchford Road,Farnborough,Hants, GU14 6HG
4.3 If you have received
the goods before you cancel your contract then you must send the goods
back to our contact address at your own cost and risk. If you cancel
your contract but we have already processed the goods for delivery you
must not unpack the goods when they are received by you and you must
send the goods back to us at our contact address at your own cost and
risk as soon as possible.
4.4 Once you have notified us that you are cancelling your contract, any
sum debited to us from your credit card will be re-credited to your
account as soon as possible and in any event within 30 days of your
4.5 If you cancel the contract but do not return the goods to us in the
condition they were in when delivered to you or do not pay the costs of
delivery, we shall be entitled to deduct the direct costs of recovering
the goods from the amount to be re-credited to you.
5. Delivery of goods to you
5.1 We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order.
5.2 Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of your order.
5.3 You will become the owner of the goods you have ordered when they
have been delivered to you. Once goods have been delivered to you they
will be held at your own risk and we will not be liable for their loss
6. Events beyond our control
We shall have no liability to you for any failure to deliver goods you
have ordered or any delay in doing so or for any damage or defect to
goods delivered that is caused by any event or circumstance beyond our
reasonable control including, without limitation, strikes, lock-outs and
other industrial disputes, breakdown of systems or network access,
flood, fire, explosion or accident.
7. Entire agreement
These terms and conditions, together with our current website prices,
delivery details and contact details, set out the whole of our agreement
relating to the supply of the goods to you by us and except where you
are dealing as a consumer:
7.1 Nothing said by any sales person on our behalf should be understood
as a variation of these terms and conditions or as an authorized
representation about the nature or quality of any goods offered for sale
by us; and,
7.2 Save for fraud or fraudulent misrepresentation, we shall have no
liability for any such representation being untrue or misleading.
Should you have any cause for complaint, please contact Tim Edwards on
+44 (0)1252 400000. Should the matter not be resolved to your
satisfaction you can write to Customer Services, The Motorbike Shop,149-151 Lynchford Road,Farnborough,Hants, GU14 6HG to lodge a formal complaint.